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Return, Replacement and Refund Policy

Last updated on May 28th 2021

Dabbi believes in making online shopping in Pakistan with us your best experience ever. We want to provide you complete satisfaction with the best quality of service where you never ever receive a fake product again. Our motto is “Buy What You See”

We have a 7-days Refund & Replacement Warranty.

Even though you might never need to use it since all our products are of the highest quality. You have the option to return your products if the are damaged or broken. We aim for replacements but in the event a replacement isn’t available a refund will be provided after the claim has been inspected. If the claim is approved, the refund will be provided within 10 business of making the claim (usually its even before that!). 

In case you find one, give us a call or email us. We’ll verify your claim and replace the product for you right away.

Dabbi replacement policy is valid for the following circumstances:

  • If you are delivered the wrong product. 
  • In case the product delivered to you has some defect or issue.

Conditions to return the product:

  • Undamaged, unused and in the condition in which it was received.
  • The parcel contains its original product packaging, manufacturer’s containers, documentation, warranty cards, manuals, and all accessories that came in or attached to the product when ordered.
  • None of the items mentioned above, including the product itself, is defaced or marked in any way, shape, or form.

If you would like any further clarification about our return & replacement policy, feel free to contact us at 0302-Go Dabbi (463-2224) or contact us at [email protected]